Privacy Policy

Last updated: 4 July 2026

Banom's Luxury Closet respects your privacy. This policy explains what personal data we collect, how we use it, and your rights. It is designed to comply with the EU/UK General Data Protection Regulation (GDPR) and Canada's PIPEDA.

1. Data We Collect

• Order data: name, shipping and billing address, email, phone number.
• Payment data: processed securely by our payment providers (e.g. Shopify Payments, PayPal). We do not store full card numbers.
• Usage data: pages viewed, cart contents, approximate location (country) and device/browser information via cookies and analytics.
• Marketing data: email address and preferences if you subscribe or create an account.

2. How We Use Your Data

• To process and ship your orders and provide customer support.
• To calculate localized pricing, shipping rates, duties and taxes for your country.
• To send order confirmations, dispatch/tracking updates and, with consent, marketing emails.
• To prevent fraud and comply with legal obligations.

3. Legal Bases (GDPR)

We process data to perform our contract with you (orders), on the basis of your consent (marketing, non-essential cookies), and for our legitimate interests (fraud prevention, improving the store).

4. Cookies

We use essential cookies to run the store and remember your cart, and optional analytics/marketing cookies with your consent. See our Cookie Policy and the consent banner to manage your choices.

5. Sharing Your Data

We share data only with service providers who help us operate — payment processors, shipping carriers, and email/analytics tools — and only as needed. We never sell your personal data.

6. International Transfers

As a worldwide store, your data may be processed in countries other than your own. Where required, we rely on appropriate safeguards for such transfers.

7. Retention

We keep order records for as long as necessary to fulfil orders and meet legal/accounting obligations, then delete or anonymise them.

8. Your Rights

Depending on your location you may have the right to access, correct, delete, or port your data, to object to or restrict processing, and to withdraw consent. To exercise these rights contact us via our contact page.

9. Contact

For any privacy question or request, message us on WhatsApp or email the address listed on our contact page.